The Epic CARE Minute with Dr. Irene Lo – Session 4

General Surgeon, Dr. Irene Lo is back on The Epic CARE Minute to break down exactly what the FACS credential means to our patients.


Mask Wearing Tips with Dr. Murphy

Did you know? There are ways to make wearing a mask more comfortable without making them any less effective! Here’s Epic Care General Surgeon, Dr. Aileen Murphy, to show us one of her go-to tips.

On behalf of our staff and patients, we thank you for doing your part to slow the spread by wearing a mask, washing your hands, and social distancing.


CARE CORNER: Employee Spotlight, Maria L.

Maria is an important part of the Epic Care team in her role as a Medical Telephone Operator. Recently, Maria received a call from a patient asking for advice from their doctor and further stating they had an emergency. After a few moments the patient was no longer responding. It was then Maria immediately called 911 and stayed on the phone to ensure our patient received the help they needed. Thanks to Maria for demonstrating our Culture of CARE and exceptional customer service! We appreciate your commitment to the health and safety of our patients and the great work you do, everyday. Join us in thanking Maria!

 


The Epic CARE Minute with Dr. Irene Lo – Session 3

Let’s face it, Healthcare related myths can be dangerous. That’s why General Surgeon, Dr. Irene Lo is here to give it to you straight on The Epic CARE Minute.


Meet Epic Care’s Newest Practice Managers

We’re excited to acknowledge and celebrate three new Practice Managers who recently joined the Epic Care team. Each are dedicated to guiding operations within their practice and working closely with our staff to provide an excellent experience for our patients all year long.


The Epic CARE Minute with Dr. Irene Lo – Session 2

Being open and honest is critical to managing your health. That’s why we’re answering your most frequently asked questions on The Epic CARE Minute. Watch to learn more about the greatest misconceptions of Surgeons


The Epic CARE Minute with Dr. Irene Lo – Session 1

We’ve put in place many precautions to help keep you safe should you need care for any conditions. We’re open, we’re available, and we’re ready to care for you. Here’s Epic Care Physician and General Surgeon, Dr. Irene Lo to tell us more on The Epic CARE Minute!


MD HIGHLIGHT: MEET DR. LO

Dr. Irene lo is a highly skilled General Surgeon at Epic Care who is as energetic as she is kind and compassionate. Now practicing at Epic Care’s Antioch site, her clinical expertise, technical skills, and high-quality outcomes are exactly what our patients seek when considering surgery. 

When Dr. Lo is not in the operating room you can find her on a peloton bike, running a race to fundraise for cancer research and treatment, or helping to lead Epic Care in her physician leadership role as Medical Director of Surgery & Quality. Read on for more about Dr. Lo: 

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Dede’s Story

Diagnosis: Brain Cancer

“Exactly 7 weeks and 4 days after my husband’s death, I woke up and was severely disoriented. Leading up to that morning, I had no other symptoms. I walk 15 miles a week, play golf, and live a healthy life, but I could not get my bearings. After calling a friend for guidance, we thought I may have had a stroke.” 

Dede was hesitant to go to the hospital during the COVID-19 pandemic, but suspecting a stroke, she took the advice of her friends and went right away. Six days later, scans discovered a mass in her brain, and Dede was headed into surgery at Eden Medical Center. 

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Juneteenth

Today, June 19, celebrates Juneteenth, also known as Freedom Day.

It was on this day in 1865, news of the emancipation and the Civil War’s end was proclaimed to southern slaves and enslaved African Americans in Galveston, Texas, were told they were free.

As an organization we recognize our responsibility to our patients and the community to learn more so we may continue to demonstrate and build upon our shared values of respect, inclusivity and equity.

We celebrate Juneteenth by learning, listening and opening a dialogue among our teams and within the community to discuss what this day represents in our history and the challenges the Black community continues to face today.

On behalf of Epic Care Leadership, thank you for your continued trust and support as we do our part to remain part of the changing future.

To our patients,

We recognize the events impacting our local community and society at large. During these unprecedented times, our priority remains the safety and well-being of our patients, physicians, staff and families.

Our organization is founded on an unwavering commitment to our patients and our values are centered on creating space where everyone is welcome, respected, appreciated and safe. 

As an essential business, here’s how we’re responding to current events and to ensure your safety:

  • Closely monitoring the schedule of planned protests 
  • Identifying cities imposing curfews nearby Epic Care locations
  • Closing some practices early to allow patients and staff time to get home before the curfews take effect or protests begin.  

If these changes impact an existing appointment time our team will be sure to contact you directly. In the meantime, we encourage you to follow the detailed guidance of the cities in which you live and work. Please take care of yourselves and your families, and please be safe.

You have our commitment to keep you informed here or by following our social media platforms @epic-care. If you have questions, please call your practice location directly or email feedback@epic-care.com

With love, 

The Epic Care Family

Welcome, Dr. Irene Lo to Antioch!

Effective June 1, Epic Care is proud to welcome Dr. Irene Lo as the latest General Surgeon to join our team of expert multi-specialty physicians. We look forward to Dr. Lo’s presence and expertise in Antioch as she continues to serve patients in our east county community. 

For more information about Dr. Lo, check out her bio here. For a surgical consult, please call our New Patient Coordinators at 925.418.0305. We look forward to meeting you!