Maria is an important part of the Epic Care team in her role as a Medical Telephone Operator. Recently, Maria received a call from a patient asking for advice from their doctor and further stating they had an emergency. After a few moments the patient was no longer responding. It was then Maria immediately called 911 and stayed on the phone to ensure our patient received the help they needed. Thanks to Maria for demonstrating our Culture of CARE and exceptional customer service! We appreciate your commitment to the health and safety of our patients and the great work you do, everyday. Join us in thanking Maria!