Testimonials

View two testimonial videos from our patients, Jenn and Glenn.

  • Antioch

    I have had the greatest care at this facility. From the front desk, doctors and others. They treated me as a human being, not a specimen. I love this facility and everyone there. I was recommended by a doctor from the UCSF Cancer Center because I live in Antioch and it would be more convenient for my treatments. I am so happy here. I have other friends that are treated here and they are all extremely happy and would not go anywhere else. My hat's off to this facility and the doctor who referred me here. They saved my life. I would recommend this facility to anyone with cancer.

    - Julia C., Antioch

    The doctors and staff are all amazing and as much as we don't want to have cancer this place makes me feel cared for and loved. I have been recommending this place to anybody who would hear it. You all rock!!! Thank you.

    - Jennifer L., Antioch

    My good friend is in treatment for cancer. I go with her to chemo. I've noticed how caring the staff is here. I appreciate how the staff here is able to be upbeat considering that the patients are diagnosed with cancer. Keep up the good work. Everyone who comes here appreciates how compassionate the staff is here.

    - Jennifer L., Antioch

    The lab assistant is an excellent phlebotomist! She's gentle, not a stabber or digger. She's excellent for difficult veins. She makes easier, less painful, also she is kind and helpful, and definitely an asset to whomever she serves.

    - Sara M., Antioch

    A very positive outlook on my rectal cancerous tumor, Dr. Choi explained all test results and treatment path perfectly. I am very glad we are working together in my path to recovery. I just want to be strong and healthy again so I can get back to my busy life and help my old parents and husband again. I feel your staff will help me get better. Thanks again! I believe the whole staff should get a pat on the back for being so nice and getting to the facts of my case so I can beat this cancer. Dr. Choi seems to care very much about getting me better. Thank you all for believing me that I am really not well and am frantic to get the answers and treatment for the right disease!

    - Sharon L., Antioch

    Please be advised of the outstanding care with which the lab assistant has treated me during my numerous visits to the lab. Her friendly and patient manner whether giving an injection, drawing blood, or keeping me informed of my various upcoming appointments is an exceptional member of your lab staff. Her technique in administering the injections is PAIN FREE – what more could a patient ask for?

    - Anonymous, Antioch

    You all made the MOST difficult time in my life as good as it could be. The lab assistants, nurses, radiation department, Stacy, Donna, Dr. Ganey, Dr. Ally – everyone has helped make this journey as pleasant and welcoming as possible. Even the billing department has helped me in all the compassion you have shown. Thank you all from the bottom of my heart. The loss of my husband, much less cancer, was more than I could endure. Thank you

    - Rory M., Antioch

    From start to finish everyone was friendly, professional and a joy to work with. The atmosphere and attitude was always so positive and upbeat!! In just a few days I felt like we really got to know each other! Everyone was so wonderful and supportive and they really helped make a "not so good" experience to be "not so bad!" The radiation therapists went above and beyond every time I saw her! She is the best!! The other radiation therapists were always very gentle and kind. Dr. Chao and Dr. Ally you are to be commended for the wonderful staff you have working for you!! Thank you!!

    - Kim J., Antioch
  • Emeryville

    Dr. Melnyk and all his staff are very friendly, attentive and understanding. I was usually seen right away upon arrival at the office and the staff worked hard to make sure I was comfortable.

    - Heather K., Hayward

    My experience at the center was a very happy, pleasant and professional. The floor staff was always checking with me to make sure I was comfortable whether I was in the doctor's room waiting to see him or in the treatment chair. Thanks to all of you for helping to control my senior attitude.

    - Odell W., Emeryville

    I have had an extremely positive experience at Epic with the whole staff. Very personalized, everyone was very competent and supportive. I would not hesitate to highly recommend this oncology office to others.

    - Anonymous, Emeryville
  • Dublin

    Everyone I encountered made this as pleasant an experience as dealing with cancer can be.

    - Diane M., Dublin

    I am pleased with the procedure. Technicians are very competent and took very good care of me. Thanks to the radiation therapist. Dr. Prasad prepared me well with thorough information prior to the process and thoroughly answered my questions, as needed especially the major concerns regarding possible complications or side effects. Information on your website is also very helpful and enabled me to have more confidence on my decision to use this procedure instead of surgery.

    - Ruben H., Dublin

    Epic Care is the best place that provides excellent health care services for me. I feel safe and trust the Epic Care team. They always answer my questions appropriately and in a timely manner. They listen to my concerns, provide emotional support and offer cultural care. They treat me as a whole. Overall, I had a great experience from Epic Care. I would like to continue to obtain my medical care and introduce to my friends and family to the holistic care.

    - Men H., Dublin

    Though being diagnosed with cancer my treatment by Epic Care has been very pleasant indeed. If I ever need cancer care needs in the future I will use your practice, thanks.

    - John H., Dublin

    Very caring atmosphere and terrific, very professional staff! Thank you to the radiation medical assistant and my entire radiology team including Dr. Prasad. Thank you!

    - Rose G., Dublin

    I have had an extremely positive experience at Epic with the whole staff. Very personalized, everyone was very competent and supportive. I would not hesitate to highly recommend this oncology office to others.

    - Anonymous, Dublin

    My experience with Epic Care has been wonderful; all personnel were kind, caring and patient. Everything was well explained at each step. I am very satisfied in every way. Everyone was wonderful.

    - Maria M., Dublin

    Everyone made it so easy and quick to get my treatments. They bent over backwards to answer all my questions with as much detail as I was able to understand. Doctors seemed very understanding and even though I saw another doctor on one occasion, he understood where I was in the treatment plan and was very helpful in getting me settled with my symptoms. The office staff was very helpful in understanding what steps were going to take place in what order. The nursing staff continually went above and beyond an.

    - Jay M., Dublin

    Everyone was wonderful, warm, caring, friendly yet efficient. I really believe you have an exceptional group.

    - Susan W., Dublin

    Everybody who was involved in my treatment was caring and pleasant. I was very pleased with my care at Epic.

    - Marsha F., Dublin

    Very pleasant and good. I have immense respect and confidence for Dr. Forrest and Dr. Prasad. I like the idea of seeing Dr. Forrest every 2 months and a gynecologist every 3 months. This continuing care is very good for my cancer care. The staff is very good and caring. The manager lady has been supportive.

    - Fatema A., Dublin
  • Pleasant Hill

    Everyone was very friendly and kind and went out of their way to make me feel comfortable during my treatment.

    - Erin D., Pleasant Hill

    Could not have been a more serene, relaxed, friendly, caring place. All the staff was exceptional!

    - Anonymous, Pleasant Hill

    I was thrilled after the first meeting with Dr. Ally. She had taken the time to understand before I got here my history and it is long and complicated. Then she instilled confidence in deciding radiation was the thing to do. The staff was very friendly and helpful.

    - Margaret J., Pleasant Hill

    It was a good experience because everyone makes me feel comfortable and healthy. Everybody here help me so much with all my treatment. I'm glad I'm with Epic Care and my doctor, Dr. Chao.

    - Maria I., Pleasant Hill

    Fantastic, everybody was very polite, caring and very skilled at their jobs. I would recommend Epic Care to everyone. They were truly Epic.

    - Dale G. , Pleasant Hill

    Outstanding from the start. Techs talked me through procedures. Very supportive. Dr. Chao and staff were excellent. Made me feel I could overcome this. Thank you!

    - Anonymous, Pleasant Hill

    The staff was very helpful and cheerful which means a lot when you are undergoing medical treatment. All the staff is great. They all enjoy helping people and it showed in their treatment towards the patients.

    - Michelle G., Pleasant Hill

    My experience was "Epic." Everyone at Epic is kind, understanding helpful and professional.

    - William V., Pleasant Hill

    I was a scared, reluctant patient on my first visit for my radiation therapy. There were 5 weeks of treatment ahead of me. The staff ay Epic Care was caring and respectful. Their professional manner instilled within me the confidence I needed to complete my therapy with a greatly reduced anxiety level! Outstanding care while treating me with patience and dignity!

    - Ramon L., Pleasant Hill

    Excellent – diagnosed with ovarian cancer 7/08. I started treatment 9/08. Chemo is not a fun thing to go through, but the staff made it so. Everyone was so upbeat and positive – always happy. When I was out in the chairs we were always talking and laughing and when I was in the room, people always came in and sat and talked with me. All of you made it a happy place.

    - Christine G., Pleasant Hill

    It was a very good, caring and comforting experience. All the staff was great to me (understanding, good listeners, and patient with me). The nurses are very professional, but human at the same time. Very prompt on any problems, questions, meds, etc. Thank you!

    - Laurel L., Pleasant Hill

    I have been satisfied with Epic Care from Day 1. With my chemo ending today and with all the care and attention extended to me during this process, which included radiation as well, I am confident that my recurrence percentages/odds are good and I will be cancer free! I have been ever so impressed with all the staff at Epic Care!

    - Lana G., Pleasant Hill

    The thought of cancer is one of the most horrific of life's experiences. The care from everyone here has made this phase so easy! No handshakes, only hugs. You can't help but feel everyone's love, care and support! But I can truly say I don't want to come back!

    - Debbie M., Pleasant Hill

    Excellent. Appointments are punctual, very little time in waiting room. Infusion area: extremely good care. Everyone is VERY professional and compassionate, good bedside manner. Communication with Dr. Kankipati – Excellent, she responds to email within minutes and emails me or calls back.

    - Hilary B., Pleasant Hill

    Dr. Patel is a genius and Dr. Prasad is amazing. When I started treatment last July, I really wanted it aggressively treated, and I definitely feel as though the doctors respect my wishes. The most important thing with this is a positive attitude - you need to be prepared to fight for it. A lot of people think they can just relax and let the doctors do all the work but you have to regard this process as teamwork. The doctors here will do everything in their power, but just as important is the patient's participation and outlook.

    - Caroline K., Pleasant Hill
  • San Leandro

    Considering the reason I have to come here in the first place, my experience with Epic Care has been EXCELLENT! I have the confidence that Dr. Arora and all of the nurses are doing everything possible to get me through this very difficult time in my life. Every one of the staff has been very friendly and knowledgeable. They are always upbeat and positive and that makes a huge difference in my attitude and recovery. I am so lucky to have Dr. Arora and Dr. Kang and the entire Epic Care staff as the medical team that gets me through this.

    - Linda M., San Leandro

    I can best describe my experience over the past 10 months by saying that the cancer care center is "well-named." It truly does give "epic care" – the staff is always courteous, friendly, jovial, professional, and treats each patient with the utmost care, kindness and what I would call "one big family-ness"! Thank you, thank you, thank you to all the nurses, receptionists, DOCTORS, and staff (phlebotomists included) for all their help and courtesies during my appointments at the care center. Would like to recognize all the staff - thanks again for the great care and caring for us patients.

    - Grover G., San Leandro

    Everyone from the front desk to nurses and doctors are all fantastic.

    - Joni C., San Leandro

    From the initial visit, both the doctor and especially the nursing staff have been very friendly, supportive and caring. Their understanding and professionalism while working day in and day out around such a horrible disease as cancer is amazing and I can't express how much it's been appreciated.

    - Lisa T., San Leandro

    Everyone at Epic Care is wonderful, warm, kind and caring. There is a genuine feeling of concern for your wellbeing. I look forward to coming for treatments because I know I will be taken care of and they are making me better. They have made me better both physically and emotionally.

    - Anonymous, San Leandro

    Thanks so much for your help with my mother. Mom was extremely nervous and upset and Dr. Kang and the staff were most assuring and understanding.

    - Joanne S., San Leandro

    Dear Dr. Arora, You have a lovely staff. Your nurses are loving and caring and the women in the reception room are so sweet. You are special too and I appreciate having you as my doctor.

    - Norma P., San Leandro

    Over the past six years I've been cared for by Epic Care and they have been very helpful and very caring. I have nothing but good thoughts and thanks to all.

    - Nancy A., San Leandro